End-to-End BPO Solutions
With a Human Touch
Streamline and enhance productivity with Business Process Outsourcing services that
drive growth and create exceptional customer experiences.
Front-Office and Back-Office Operational Excellence
Work with Unient and transform your challenges into competitive advantages. By combining intelligent
technology solutions with industry expertise, we help businesses achieve their growth potential through
Unient offers unparalleled process efficiency and service quality to deliver the best outcomes and leave
you free to focus on your core business. Do what you do best and leave the rest to us.
Access to High-Quality Niche Specialist
We attract and nurture the best talents for various business functions with our well-structured recruitment process.
Cost Savings and Time Savings
We help keep capital and overhead costs to a minimum without compromising the quality of work and turnaround time.
Increase Customer Satisfaction
Provide a consistent and reliable excellent customer experience at every touchpoint.
Stay Flexible and Scalable
Quickly adapt or scale new services and functions as your business requirements change.
We streamline new and existing business functions and implement unceasing technology augmentation, process improvements and opportunity identification.
Act fast and scale operations up or down with the necessary risk controls in place.
Ensure Regulatory Alignment
Get compliance assistance and meet all the necessary tax and regulatory requirements.
Enjoy Onshore and Offshore Support
We are an Australian-owned and managed operation with presence in the Philippines, Singapore and India.
Unient’s BPO Solutions
We offer fully flexible Human Resources Outsourcing (HRO) services. Select specific HR functions to outsource or opt for full-service HR management by a dedicated offshore HR team.
- Talent Recruitment
- Onboarding and Performance Management
- Payroll and Benefits
- Regulatory compliance and administration
Our Data Management services assist businesses in the critical but often tedious process of handling large-volume data in a timely, error-free, and secure way.
- Data Processing
- Data Mining
- Data Verification and Extraction
- Data Conversion
- Knowledge Base Administration
Finance and Accounting
We offer finance process improvement and access to accounting professionals to compliantly and efficiently handle your organisation’s financial processes.
- Accounts Payable and Receivable Processing
- Invoice Processing
- Verification and Collection
- Year-End and Month-End Closing Support
Customer Service and Help Desk
Power your customer-facing connections with quality-focused and emphatic service. We function as an extension of your brand. Your customers are our customers.
- Chat and Email Support
- Help Desk
- Inbound Sales
- Outbound Support